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Home  / HeleneBridal.com Customer Reviews

HeleneBridal.com Customer Reviews

I haven't received my dress yet but I wanted to share my experience up until this point. I've been torn between ordering between Helene Bridal and a few other sites that offered similar dresses. I contacted each site trying to find out specifically which shade of green chiffon would be used (there are multiple shades available) and Victoria with Helene Bridal was the ONLY ONE to take the time to respond to me. Great customer service! That alone sold me on buying through this site. I'm naturally nervous about my dress but that's a given anytime you order something online. With the great customer service though, I have no doubt that they will deliver what they promise.

United States
Wow.....the service is excellent....the delivery time is excellent and most of all the dress I ordered is beautiful.......exactly what the picture has.....can't wait to wear my dress for my wedding in December

Anita Bajnath
Trinidad & Tobago
I recieved the dress today it was just they way i ordered beautiful but just a little big i am going to have it fixed here with a tailered but other then that the dress is beautifuland a same material it there on the internet and they shipped the day that they tell you so i am very happy thank you victoria i will wear my dress to the party very happy

United States
Hello Dear We have recieved this dress and would like to let you know we are very happy this dress was beautiful and fit my mother perfectly! Mum is wearing the dress to my wedding and now we have had success! we will order more dresses from you in the future! Thank you very much and well done! Regards Michelle Watson :) THANKYOU

Dianne Watson
OMG!!!!! I am very very pleased with my order. Most of all I am pleased with the customer service that Victoria displayed with her quick response. Not once did I have to pick up the phone and ask for anything. Helene Bridal did everything I asked of them to the T!!!!! Thanks for everything! YOUR WHOLE TEAM ROCKS!!! IM A HAPPY BRIDE NOW!

United States
Thank you Victoria, the dress arrived today without issue. It is absolutely beautiful and fits very well indeed. Thank you again! Kind regards

Haylee Adamson
Thank you so much.The dress arrived the week prior to the wedding and was beautiful.

Karen Yaciw
United States
Thank you I received the dress today. Its beautiful! Thank you very muchfor the petie coat as well.

Timesha Shepherd
United States
Dear Sir or Madam, thank you very much for the dress it looks awesome and beautiful and the day which was arrived was great too. If I need a dress in the next time i will decide your company again. Thank you very much :-) Have a good day.

Victoria Richter
Morning, thank you so much, the dress was perfect….more than I expected and our wedding was beautiful

tassie ross
United States

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