|
Order Cancellation before Shipping |
Many orders can be cancelled at no charge up until Processing. When
your order process, you'll receive a Payment Confirmation Letter
entitled "Got your payment to **** from HeleneBridal Service
Center." in 12 hours after you payment, Orders that have already cut
cannot be cancelled.
We understand that it is a very important undertaking to order a
dress for your special occasion online, and our cancellation policy
was created with bearing this in mind. Please refer to our
Cancellation Policy below:
Since the Time
of Sending Confirmation Letter |
Each Prices |
Processing time |
Ship in 24
hours order |
Rush order
(in 7 working days) |
Rush order
(in 14 working days) |
Regular order / DIY order |
|
Within 12 hours |
Total Prices |
Refund 100% |
Refund 100% |
Refund 100% |
Refund 100% |
|
12 - 24 hours |
Dresses Price |
Refund 100% |
Refund 70% |
Refund 70% |
Refund 70% |
|
Shipping Cost |
Refund 100% |
Refund 100% |
Refund 100% |
Refund 100% |
|
Rush fee |
Refund 100% |
Refund 50% |
Refund 50% |
No Refund |
|
Plus-size fee |
Refund 100% |
No Refund |
Refund 50% |
Refund 100% |
|
Custom-size fee |
Refund 100% |
No Refund |
Refund 50% |
Refund 100% |
| After 24 hours,
before shipping |
Dresses Price |
- |
Refund 35% |
Refund 35% |
Refund 35% |
|
Shipping Cost |
- |
Refund 100% |
Refund 100% |
Refund 100% |
|
Rush fee |
- |
No Refund |
No Refund |
No Refund |
|
Plus-size fee |
- |
No Refund |
No Refund |
Refund 50% |
|
Custom-size fee |
- |
No Refund |
No Refund |
Refund 50% |
|
After shipping |
Once your order has been shipped, it can no longer be
cancelled, Please refer to our
. |
Please note: Write to us by your Registered Email on
our website to Cancel or Modify and tell us your Order
No. in the email letter!
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Shopping Cart
| 0 Item(s) : US$ 0.00 
